M&W Fine Rustic Creations Return Policy:
We make every effort to ensure complete satisfaction upon delivery. We take great care with
packaging and shipping and will properly assess and address damages incurred during the
shipping process.
Custom orders cannot be returned or cancelled. You may cancel an order of a stocked item prior
to shipment; after the merchandise ships, however, the order cannot be cancelled.
Stocked merchandise can be cancelled or returned for a restocking fee of 25% and the return
shipping will be the responsibility of the purchaser. Please check with us prior to placing your
order to learn if a restocking fee will apply.
All returns must be received in original condition and made within 21 days from delivery.
Upon receipt of the return and item inspection, refund determination will be based on the item
purchase price only. Any taxes charged will be refunded in accordance with state laws. Shipping
charges are nonrefundable.
Cancellations made within 48 hours from order placement will be credited in the original form of
payment, less applicable restocking fees.
